FAQ:

1. Are you a trader or a manufacturer?

We are a specialized machinery parts manufacturing company integrating product development, production, sales and service.

2. How to determine the parts are suitable for my excavator?

Please provide us with the correct model/machine serial number/any part number, or measure the part size, drawing.

3. What is your minimum order quantity?

There is no limit to this, it depends on the number of products you buy.

4. What are your advantages in the machinery manufacturing industry?

We have a strong spot inventory, fast delivery time, adopt the latest production technology and craftsmanship, high-quality products, and the best customer service.

5. How is the packaging of the goods?

Standard export packaging, wooden boxes, pallets, or according to customer requirements.

6. How long is the delivery time?

For products in stock, the delivery time is 2-7 days after the order is confirmed, and 15-25 days for other products. The specific need to communie and negotiate.

7. Can we customize products with our brand?

Of course, we welcome cooperation to customize OEM/ODM product services, which can be completed from design, production, packaging, and logistics.

8. What kind of payment methods do you accept?

We usually accept T/T, L/C or Western Union. Other payment methods can also be negotiated.

9. Can you provide after-sales service?

Of course, we have professional after-sales technicians to help you solve the problems you encounter.

10. What other services can you provide?

10-1. Warranty for one year, free replacement for damage with abnormal wear.

10-2. Provide technical support to customers.

10-3. Help you develop the market.

10-4. Exclusive agent VIP treatment.

Guangzhou Hengli Construction Machinery was established in 2011 as a diversified professional machinery parts company integrating innovation, sales and service. With a high-quality professional technical team, a complete sales and service network, an independent innovation of high-strength, high wear-resistant, high-performance materials and an unique precision forging process, our product quality is at the leading level in the industry. And according to international standards, we have established a set of modern quality management system. Our products are suitable for large coal mines, iron ore mines, copper mines, oil sands mines and other industrial mines. We have become a long-term partner of many OEM machines in the world. Our products sell well all over the world, and their performance is well received and recognized by our customers. We have a physical store as well as a marketing and after-sales operation center in the central area of Guangzhou, Guangdong Province, with 500 and 800 square meters respectively. so that we can serve our customers worldwide quickly. Our main products include: forged bucket teeth, forged bucket adapters, bucket tooth pins, DDR brand high wear-resistant bucket pins, bucket bushings, screws, gaskets, etc. We are specialized in selling chassis parts, engine parts, hydraulic parts, gear parts, vulnerable parts, hammer parts, hydraulic cylinders, filter series and other construction machinery parts. We warmly welcome domestic and foreign customers to cooperate and create a better future together.